TOTAL PROCESS OWNERSHIP (TPO)

Strategy and company culture that minimizes customer resource requirements




Every outsourced task is embedded in an underlying process and is supporting a final goal

For Rottendorf, Total Process Ownership means:

  • assuming the customer's position
  • understanding the underlying process
  • adopting the customer's final goal as our own
  • creating comprehensive solutions beyond the initial task description

We minimize customer's resource requirements and interfaces.
Key customer perspective: TPO with Rottendorf Pharma vs. outsourcing with others

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