TOTAL PROCESS OWNERSHIP (TPO)
Strategy and company culture that minimizes customer resource requirements

Every outsourced task is embedded in an underlying process and is supporting a final goal
For Rottendorf, Total Process Ownership means:
- assuming the customer's position
- understanding the underlying process
- adopting the customer's final goal as our own
- creating comprehensive solutions beyond the initial task description
We minimize customer's resource requirements and interfaces.
Key customer perspective: TPO with Rottendorf Pharma vs. outsourcing with others